Live masterclass
Three priorities for 2027. One hour.
A live session with Fredo Picado, former McKinsey & Company consultant with 14 years of business transformation experience across three continents, and Dr. Karolina Sauer-Sidor, former McKinsey Partner and founder of HeyKaro. For owners and managing directors of service SMEs: more clients, a business that runs without you, and clear numbers. A real-world case helps you decide what to tackle first. You'll leave with your three priorities and a 90-day plan.


Your hosts
Fredo Picado · Dr. Karolina Sauer-Sidor
- Date
- Wednesday, 9 December 2026
- Time
- 10:00 Costa Rica · 17:00 CET
- Format
- Online · Microsoft Teams · 60 min
- Language
- Spanish
What we will cover
What we will explore together
- 01
Where your business loses clients without realizing it
Where in the customer journey sales are left on the table, and how to improve conversion and retention.
- 02
A business that doesn't depend on you
Where delivery gets stuck, who is responsible for what, and what to change first so that growth doesn't mean doing everything yourself.
- 03
The numbers that drive decisions
Revenue, margins, cash and the cost of growth: what you need to see every week. Practical, not a finance workshop.
- 04
Your three priorities and the first 90 days
Guided exercise: choose three priorities for 2027 and define actions, owners and metrics. We close with Q&A.
You'll take away a one-page 2027 checklist and a 90-day plan template.