Live masterclass
Operational Excellence in the Age of AI
AI is moving quickly from “interesting” to “expected” in business. But for many SMEs, the challenge isn’t the technology itself. It’s figuring out how AI fits into day-to-day operations without creating more confusion, extra work, or disconnected tools. That’s the focus of this masterclass.
Your hosts
Joerg Erlemeier · Johannes Giloth · Piotr Owczarek · Riku Hynninen
- Date
- June 24, 2026
- Time
- 17:00 – 18:00 CEST
- Format
- Online, MS Teams
- Language
- English
What we will cover
What we will explore together
- 01
The state of AI adoption
Where SMEs stand today vs large enterprises. Numbers and facts. The performance gap. What AI actually delivers: productivity, revenue, and ROI data. Why process still matters. The operational foundation that determines AI success or failure. AI + Lean = Competitive Advantage. How SMEs can balance lean operations with smart AI adoption. The compounding cost of inaction. What the data says about the widening gap and the window to act.
- 02
What can SMEs learn?
What can SMEs learn from large enterprises and how they have approached AI in operations. A journey with powerful insights from industry leaders.
- 03
Why process and people still matter
Why process and people still matter is the core thesis and why AI alone is not enough. The interdependence and value chain. An integrated foundation, learn how technology and humans can interact. The 5-layer model for growth unpacked plus a path to implementation.
- 04
Open Q&A
We close with an open Q&A, where you can bring your own questions, challenges, reflections and examples from your own business. This is your opportunity to get direct, practical feedback from the experts who have first hand experience.